FAQ

Noctis Botanica is a homegrown ritual fragrance studio rooted in the shadowed charm of Southern Gothic lore. Each offering is crafted with reverence—using clean, eco-conscious ingredients and scent blends steeped in the haunted beauty of decaying gardens, candlelit parlors, and the lingering hush of forgotten stories. Let every flicker summon the veil, where memory and myth entwine.

In the shadowed foothills of Maryville, Tennessee, where the mist clings low and stories settle deep in the soil, each Noctis Botanica candle, wax melt, and fragrance is conjured by hand in small, deliberate batches. We craft with intention—drawing on sustainable materials, slow methods, and a devotion to beauty that endures. This is candle-making as ritual, rooted in ethics, mystery, and moonlight.

Our candles and fragrances are available online, at curated in-person markets throughout the South, and exclusively stocked at Crimson Curiosities, a boutique for the uncanny and the rare. Follow us on social media for market schedules, new releases, and glimpses behind the veil.

We use luxury 100% natural coconut, sunflower and apricot blends to create a clean-burning, eco-friendly candle. Our waxes are free from paraffin, phthalates, and other harmful additives.

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No. While some essential oils might seem appealing for scented candles, they are often not ideal due to poor scent throw, potential for unpleasant odors when burned, and the fact that they are not designed for candle use.

Poor Scent Throw:

Many essential oils degrade or burn off quickly when exposed to the heat of a candle flame, resulting in little to no scent.

Unpleasant Odors:

Some essential oils, when heated, can produce an unpleasant or even "burnt" scent, which can be a disappointing experience.

Not Designed for Candle Use:

Essential oils are not formulated for use in candles and may not mix well with candle wax, leading to uneven fragrance distribution or even greasy residue.

Flammability and Safety:

Some essential oils are highly flammable and can pose a fire hazard when used in candles.

Cost:

Essential oils are much more expensive than fragrance oils, making them a less cost-effective option for creating scented candles.

Fragrance Oils are Better Suited:

Fragrance oils are specifically formulated for use in candles and are designed to withstand heat and provide a strong, long-lasting scent

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Yes! All of our candles are cruelty-free and made without animal testing. We only use coconut, sunflower and apricot waxes. We leave the beeswax to the bees!

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We encourage reuse and recycling! Our candle jars make great storage containers, plant pots, or decorative holders. To clean out the jar, place it in the freezer for a few hours and pop out the remaining wax, or pour hot but not boiling! water inside to melt and remove residue.

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We charge a flat rate of $8 for all standard shipping on orders under $50 and offer free shipping on orders over $50 within the continental U.S., Alaska, Hawaii and Puerto Rico. Rush shipping will vary.

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If an item is in stock, it ships within 1 business day. Standard shipping typically takes 4-7 business days, depending on your location.

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We encourage reuse and recycling! Our candle jars make great storage containers, plant pots, or decorative holders. To clean out the jar, place it in the freezer for a few hours and pop out the remaining wax, or pour hot but not boiling! water inside to melt and remove residue.

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Yes! Once your order has shipped, you’ll receive an email with tracking details so you can follow your candle’s journey to your doorstep.

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We gladly accept returns of unused and unopened candles within 15 days of receipt. If you need to make a return, please email luna@noctisbotanica.com with "Return Authorization" in the subject line and include your order number.

Please note that we do not cover return shipping costs, and original shipping fees are non-refundable.

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If your candle arrives damaged, please email luna@noctisbotanica.com within 3 days of receiving it and include clear photos of the damaged item and the packaging. We’ll work quickly to offer a replacement or refund.

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At this time, we do not offer direct exchanges. However, you can return an unused candle and place a new order for a different scent. To check out our scents, please send us an email telling us what scents you would like to try and we will send you samples. Please limit your request to 5 scent samples.

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No, all sale items, bundles, discontinued products, and custom orders are final sale and cannot be returned.

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We encourage reuse and recycling! Our candle jars make great storage containers, plant pots, or decorative holders. To clean out the jar, place it in the freezer for a few hours and pop out the remaining wax, or pour hot but not boiling! water inside to melt and remove residue.

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Yes! We’d love to work with retailers who share our passion for high-quality, handcrafted candles. For wholesale inquiries, please contact luna@noctisbotanica.com.

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At this time, we do not offer custom scents for individual orders, but we may consider special requests for wedding favor, bulk or wholesale orders. Feel free to reach out to luna@noctisbotanica.com to discuss possibilities!

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Yes! We offer bulk candle orders for weddings, special events, and corporate gifts. If you're interested in custom-labeled or event candles, please email luna@noctisbotanica.com to discuss your vision.

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Sustainability is at the heart of everything we do. Our candles are made with natural waxes, lead-free wicks, and non-toxic fragrances. We use eco-friendly packaging whenever possible, including recyclable or reusable jars. We also source locally when possible to reduce our carbon footprint.

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Yes! We are committed to using ethically sourced ingredients, including responsibly harvested coconut, sunflower and apricot waxes. We also work with suppliers who uphold fair labor practices.

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